Size 8.5 Black Crazy Horse Full Grain + Vibram Kletterlift Outsoles Build

Each pair is handcrafted with care & your satisfaction is essential to us. Should you need to request a return or exchange, please review our policy below before continuing.

Return Policy

• All returns are subject to a $10 return shipping fee, which will be deducted from refund total.
• Boots must be in new, unworn condition- free from scuffs, creases, dirt, or wear on the soles.
• Worn boots are not eligible for a return or exchange under any circumstances.
• Returns must be requested within 15 days of the original purchase date.

Custom Outsole Upgrades

• Returns for boots with custom outsole only qualify for partial refund- full refund on boot and 50% refund on custom outsole upgrade.
• Exchanges are not available for custom outsole upgrades.

Exchanges

• Exchanges are accepted within 15 days of original purchase date.
• In order to qualify boots must be unworn in new condition - free from scuffs. creases, dirt, or wear on the soles.
• Any boots returned for exchange that show signs of wear will automatically be mailed back to customer.
  
• All exchanges are subject to a $10 shipping fee (to partially cover return and reshipment label)

How to Start a Return or Exchange

1. Email our team at support@seven24.store with your order number and reason for return or exchange.
2. Once approved, we'll email you a prepaid return label.
3. Pack your boots in their original box and ship them back within 7 days of receiving your label.
4. Refunds or exchanges are processed once your boots are received and inspected.

Final Sale Items

• Boots that have been worn, altered, or show any signs of use.
  
• Final sale or clearance items.
• Custom outsole upgraded boots qualify for partial refund only.